I just got a letter from Washington Mutual / Chase telling me that they have closed my credit card account with them effective November 14th, 2008. That’s nearly a month ago! The reason stated was simply that I hadn’t used it in over 12 months. I normally wouldn’t care too much, but this is a relatively old card (back from when they were Providian) which helps your credit score and it also gave me a free FICO score update each month. Doh! I might call them and see if there is anything that can be done.
Now, it’s totally within their rights to do this, but it is kind of annoying and not the best customer service in my opinion. Last month, I got a similar letter from Citibank, but it warned me that if I didn’t use it within a month, it would be closed. So I just used it quickly and everything was fine. That seems like a more reasonable response.
The easy solution is to remember to use each of your credit cards at least once per year. I would simply use it to pay $5 towards your cell phone or cable bill online, since they let you do multiple partial payments. Then mark the card and tuck it away again. Here’s a solid list of the best credit cards for 2012 to get you started.