Most of us have heard of GetHuman.com, which offers people directions on navigating phone trees or direct-access phones numbers in order to reach a live person. Now a new service by NoPhoneTrees.com takes this one (small) step further.
After verifying your phone number, the website will call a service provider and navigate the phone tree for you. All you have to do is pick up when they call and you’re already on hold for the operator. I just tried this with one of my Citibank cards and it worked as advertised, saving me an entire 15 seconds 😉 Unfortunately, it doesn’t wait on hold for you and call you when someone actually picks up – I am guessing the lag time would be too great and the customer service rep would probably just hang up. Bummer – that would be cool.