Reviews on the Web
I did not spend more than couple minutes on this, but a quick search did not find any claims of non-payment or scam reports on SellBackYourBook.com.
I found two Better Business Bureau listings for this site. One gave No Rating and the other gave an A- rating. SellBackYourBook.com does advertise that it is an BBB Accredited Business, so if you do have issues I would file a complaint.
My Personal Experience
After typing in my ISBN numbers into BigWords.com, SellBackYourBook was the highest bidder for certain textbooks. Although I found their site lacking polish, I went ahead and agreed to their price and terms, and they provided me with a printable packing slip and prepaid shipping label. Here’s part of the email sent to me:
This confirms that your order has been placed with Sell Back Your Book. Please print a copy of your packing slip and include a copy of it in the box with your books. A link to print your packing slip can be found at the bottom of this email. Please mark your order number on the outside of your box so that we can quickly check in your books and pay you (order number is listed below).
It took me a couple of days to get around to going to the post office, and mail it out via USPS Media Mail (formerly known as Book Rate). 20 days later, I received a confirmation email, partial text below. There was no 2nd email confirming payment was sent.
Thank you for your order. We have received your books and payment will be processed with in three business days.
A check was made the same day, and three days later it was in my mailbox for the exact amount the promised me for my books. It was from “Ez Book Recycle Inc.”, for which SellBackYourBook.com is the sourcing arm. In total, 23 days went by from mailing out to receiving the check.
Day 1 – Sent out book via USPS Media Mail
Day 20 – Email confirmation of arrival
Day 20 – Check printed and mailed out
Day 23 – Check received successfully