Update: There is now an official website at grouponvouchersettlement.com. The court hasn’t approved an official settlement breakdown yet, the claim form is available to submit by e-mail.
What, Groupon already has a class action settlement? Yup. Bloomberg reports that Groupon has agreed to pay $8.5 million to settle a class-action lawsuit alleging the expiration dates on its coupons are illegal. Part of the lawsuit alleged that Groupon should be treated like gift cards, which in many states are not allowed to expire. However, like with most settlements, Groupon denies that and doesn’t admit any fault, yada, yada.
Customers who bought Groupon vouchers before Dec. 1, 2011 can either redeem these past their expiration date or, if they are unable to do so, obtain a refund from the $8.5 million fund, according the proposed settlement filed March 29 in federal court in San Diego. Residents in some states can seek refunds only for vouchers sold after Aug. 22, 2010, according to the filing.
So resurrect those expired and forgotten Groupons!
I’ve personally never really had a problem with expiration dates, because the only reason I’d wait is if the service is too hard to book or if I don’t want the service. In that case, I’d just send a online message invoking the Groupon Promise of “If the experience using your Groupon ever lets you down, we’ll make it right or return your purchase. Simple as that.” I just ask for a refund, and have never been denied or even questioned.
Also, as a rule all Groupons never fall below the value of the purchase price, even after expiration. So if you buy a $30 Groupon for $15 at Bob’s BBQ Shack, it will still be worth $15 there even after expiration.