Ally Bank Mobile eCheck Deposit via iPhone App

Ally Bank has updated their new mobile banking apps to add mobile check deposit and more. You can now do the following:

  • Mobile eCheck Deposit – Deposit a check just by snapping a picture of it with your camera phone.
  • Bill Pay – Pay your bills from your phone or tablet. Payees need to be set up on the website first.
  • Non-Ally Bank-to-Bank Transfers – Transfer money to and from your other banks for free. Very handy if you’re like me with many bank accounts.
  • Instant phone access. Tap a button on the app and it’ll call an Ally human by phone 24/7. The estimated wait time is even shown beforehand.
  • Built-in ATM locator with GPS. Not really needed much as I can use any ATM with their fee reimbursements. I did notice that the locator includes drugstores and grocery stores that offer cash back with purchase.

I’m glad these features are finally here, given that Ally is my everyday bank account and interbank transfer hub due to their lack of fees, competitive rates, and no-hassle ATM rebates. I also hold a chunk of my emergency fund in their 5-year CDs with no minimum opening amounts.

I tested out the mobile check deposit today, and overall it worked the same as other apps I’ve used. You can deposit into either a Ally checking or savings account. My eCheck deposit limit was $10,000 per day or $25,000 every 30 days, which is pretty high as these things go. Anything higher and you can still use the free postage-paid envelopes from Ally. After you take a picture of the front and back, they will send you an e-mail about your deposit status. My deposit was approved later the same day, and my $100 deposit was available the next business day for withdrawal (varies with size of deposit). They ask you to save your check for 60 days and then destroy it.

Apple iOS app (iPod Touch, iPad compatible), Android OS app.

Comments

  1. ING has it too now! :)

  2. Really? I missed that.

    Update: Looks like ING just added CheckMate in Version 3.0 for iPhone on April 25th. C’mon, Ally…

  3. Ally’s eCheck deposit is still rather rough. Compared to say BoA ATMs which will recognize practically any check automatically, Ally’s process still requires manual steps to do (crop and flip). Also Ally rejected one of my rebate checks a size of a postcard. BoA ATM took it w/o problems.

  4. I’ve had bad experiences with ally’s existing echeck deposit system too. Even when I can get it to accept a check, sometimes I later get a rejection email. If it barely works on a scanner, I can’t see how using a blurry camera phone is going to help that. I love Ally, but their current echeck deposit system is embarrassingly bad.

  5. boomalog says:

    A note on the free atm’s this is only in the US, but if you are international and use an atm from a bank that also doesn’t charge ATM fee’s then you are good (for example HSBC).

  6. djlsnuff says:

    until ally adds deposit function to app… can i use paypal deposit via app and then transfer to my ally account from paypal? Would i incur any fees?

  7. @dhlsnuff – I’ve done that before without problems. Only potential issue is that PayPal’s customer service isn’t very good.

  8. Ally still makes excuses why they don’t have features they promised – just teasers, while not delivering anything. On top of that I just had an experience where their loss prevention/ fraud department gave me a major attitude with the “I don’t care” attitude about them taking my money hostage. They froze my account without any warning. I lost access to my bank account, bills weren’t getting paid, couldn’t access to set up bills, couldn’t get cash out from ATM, etc. all b/c I had called in the general customer service dept raising my concerns about the billpay not working correctly (payee information was being altered without me doing it – such as payee address and acct number – which resulted in some of my bills not getting paid. Was able to find multiple case of similar glitches once I started investigating). The general customer service dept’s hands were tied as they also didn’t know what was going on and couldn’t get access to my account. Turns out that the fraud department started looking into the issues I reported, froze my account without notice, and left for the weekend as their FRAUD department only works 8am~5pm ET. I was left without access to my account all weekend without notice. Again, no bill pay, no access, no ATM use. When I finally got a human being from the fraud department on the phone on Monday, the gal who was handling the case took a tone with me (defensive). So I asked to speak with the supervisor – who all he did was try to get rid of me and totally had the “I don’t really care” attitude while giving me excuses. No sincerity for what they put me through what so ever. The general service department was clearly trained much better to be professional and be polite and apologetic when they couldn’t help. However the fraud department was unprofessional, insincere, and just a 8-to5′er who didn’t care.
    I am leaving Ally not only because they promised features they can’t deliver but because of the billpay issues I’ve experienced, along with the most terrible customer service I received from the fraud department. They took my account hostage without notice and they didn’t even apologize, just saying “that’s our process” – what a cop out to blame the “process”. I’ve spoken to other friends who recently also joined Ally. They told me their nightmare stories and we’re all leaving. I can’t stay with a bank I cannot trust. No way I can trust my money with this bank – I’m just so shocked they get away with this. They spend all their money on advertising and promising features they don’t have. Now I learned that their “process” is messed up and they don’t have respect for their customer and their money. I baffled they can get away with this.

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