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ARRIS SURFboard SB6141 8x4 DOCSIS 3.0 Cable Modem - Retail Packaging- White

4.3 4.3 out of 5 stars 12,829 ratings

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Purchase options and add-ons

Brand ARRIS
Internet service provider spectrum, optimum, cox, xfinity
Connectivity Technology Wired
Compatible Devices Modem
Product Dimensions 6.4"L x 2"W x 8.7"H

About this item

  • Approved on Comcast Xfinity, Spectrum (Charter, Time Warner, Brighthouse Networks), Cox, Mediacom, Suddenlink and most other US Cable Internet Providers. NOT compatible with Verizon, AT&T or Centurylink. REQUIRES Internet Service.
  • Wired modem only. Does not include WiFi router or VOIP Telephone adapter. Gigabit Etherent port to connect to PC or Router.
  • 8 Download Channels and 4 Upload Channels capable of up to 343 Mbps download and 131 upload speeds. Recommended for Internet Plans up to 100 Mbps.
  • Brown Box Models Not Valid for this Item when Sold As New, should Report to Amazon Immediately and Return to Seller
  • 2 year warranty with US based customer service. Refer to the Quick Start Guide and Installation video. Supports IPv4 and IPv6 – the latest Internet standard
Serve a pot of gold
Get ready for St Patrick's Day Find a Fresh store

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$55.17
Get it as soon as Wednesday, Mar 20
Only 1 left in stock - order soon.
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Important information

Legal Disclaimer

Modem is in mint condition.

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Top Brand: ARRIS

Highly Rated
4.3/5 star rating from 100K+ customer ratings
Trending
50K+ orders for this brand in past 3 months
Low Returns
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ARRIS SURFboard SB6141 8x4 DOCSIS 3.0 Cable Modem - Retail Packaging- White
ARRIS SURFboard SB6141 8x4 DOCSIS 3.0 Cable Modem - Retail Packaging- White
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Price-45% $55.17
List:$99.99
$39.95-10% $198.99
List:$219.99
$95.80-30% $34.99
List Price:$49.99
-30% $49.00
List:$69.99
Delivery
Get it as soon as Wednesday, Mar 20
Get it as soon as Wednesday, Mar 20
Get it as soon as Wednesday, Mar 20
Get it as soon as Wednesday, Mar 20
Customer Ratings
Easy to install
4.3
4.2
4.2
4.6
4.2
4.5
WiFi signal
3.9
3.5
3.7
4.4
3.6
4.1
Tech Support
3.6
2.9
3.2
4.4
3.3
3.8
For gaming
4.7
5.0
4.6
4.2
Durability
4.0
4.2
4.0
Sold By
RCF Goods
Techa Distribution
Amazon.com
Media Gurus
Woot
Amazon.com
connectivity tech
Wired
Ethernet
Ethernet
Wired
Ethernet
Ethernet
ethernet ports
3
1
2
1
3
number of ports
2
4
1
data transfer rate
343 megabits per second
2500 megabits per second
160 megabits per second
800 megabits per second
400 megabits per second
max downstream rate
131 megabits per second
960 megabits per second
2500 megabits per second
172 megabits per second
800 megabits per second
131 megabits per second
max upstream rate
343 megabits per second
960 megabits per second
2.5 gigabits per second
132 megabits per second
262 megabits per second
686 megabits per second

Product Description

Product Description

Building upon the success of the SB6121, Motorola's SURFboard SB6141 enhances your personal media experience, at lightning-fast broadband speed. It harnesses the power of DOCSIS 3.0 technology to bond up to eight downstream channels and four upstream channels--providing you advanced multimedia services with data rates up to 343 Mbps download and 131 Mbps upload depending on your Cable Internet provider service. That makes streaming HD Video, gaming, shopping, downloading, working, high-quality voice and video conferencing, and peer-to-peer networking applications far more realistic, faster, and efficient than ever before.

Amazon.com

Product guides and documents


From the manufacturer

ARRIS SURFboard SB6141 Cable Modem

SURFboard - the original cable modem

The SURFboard SB6141 is an affordable, high-speed DOCSIS 3.0 Cable Modem that provides you with 343 Mbps download speeds – perfect for things like streaming audio and video, downloading and sharing content. It supports IPv6 – the latest Internet standard and is compatible with major U.S. Cable providers. The SURFboard SB6141 is easy to install so you’ll be surfing in a matter of minutes.

Stop leasing your modem and save money!

When you purchase a SURFboard modem, you save money on monthly lease fees while equipping your home network with the latest technology.

Will SURFboard work with my cable operator?

It sure will. SURFboard cable modems are compatible with major US Cable Internet Providers like Xfinity by Comcast, Time Warner, Cox, Brighthouse and many others. Don't see your provider listed here? Just give them a call to confirm.

SURFboard is simple to setup

With just a few steps, you'll be surfing. Simply plug your live coax cable into the modem, plug in the power cord and give it a few minutes to go through the provisioning process. That's it!

Looking for specific info?

Product information

Technical Details

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Additional Information

Warranty & Support

Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
Product Warranty: For warranty information about this product, please click here [PDF ]

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ARRIS SURFboard SB6141 8x4 DOCSIS 3.0 Cable Modem - Retail Packaging- White


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Customer reviews

4.3 out of 5 stars
4.3 out of 5
12,829 global ratings

Customers say

Customers like the speed, value, and ease of installation of the modem. They mention that it screams fast, it saves money on Comcast's rental fees, and that it's a pretty simple device. They are also happy with quality. That said, some complain about the brightness. Customers disagree on connectivity, compatibility, and performance.

AI-generated from the text of customer reviews

5,953 customers mention5,339 positive614 negative

Customers like the quality of the modem. They say it's working fine, the results were very promising, and it has been the most reliable modem they have had so far. Some say the product is good and does what it is supposed to do.

"...This is a fine modem which I highly recommend." Read more

"...The advantages can include things like better reliability, more features and not having to replace your router AND modem every time one of them..." Read more

"...The ARRIS brand is synonymous with quality and innovation, and the SURFboard SB6141 Cable Modem lives up to that reputation, offering a stable and..." Read more

"...The modem is reasonably priced, works well, and installation and activation were simple. It's all good." Read more

2,423 customers mention2,334 positive89 negative

Customers find the installation process of the networking device to be easy. They mention that it is a good product, very easy to setup and use, and has an easy to use web site. The device comes with instructions on what issues you may have with your ISP and what the blinky lights mean. Overall, customers are satisfied with the ease of installation of the product.

"...Installation was simple with help from Time Warner, and generally I'm very pleased with my selection of this Motorola modem, now that everything..." Read more

"Swapping the modem with my rental and completing the online activation was a snap...." Read more

"...modem isn't fancy, but the borderline minimalist design makes it easy to figure out if you made it past preschool and the whole "triangle block..." Read more

"...for a top-notch cable modem that delivers on performance and ease of use, the ARRIS SURFboard SB6141 Cable Modem is the perfect option...." Read more

2,255 customers mention1,992 positive263 negative

Customers like the speed of the modem. They say that it's an efficient solution for high-speed internet access, and it screams fast. Some customers also note that there was a nice performance increase (20-25%) without even changing their internet speeds. The modem boots, self-tests, and connects a great deal faster than their old modem, and the signal was better.

"...This new modem boots, self-tests and connects a great deal faster than my old modem...." Read more

"...aesthetically pleasing- easy set-up- better speeds than Comcast routerCons- daily resets required..." Read more

"...Modem has proven to be a reliable and efficient solution for high-speed internet access, exceeding my expectations with its outstanding performance..." Read more

"...I have mesh WiFi so this paired with that is a great setup. Gigabit service works great with this board" Read more

1,199 customers mention1,069 positive130 negative

Customers like the value of the modem. They mention that it is worth the price of admission, saves them money on Comcast's rental fees, and is definitely money well spent. They also appreciate the easy setup and fast speeds. Overall, customers are happy with the value and performance of the product.

"...future-proof- five-star rating- great price- well-respected brand- aesthetically pleasing- easy set-up-..." Read more

"...The modem is reasonably priced, works well, and installation and activation were simple. It's all good." Read more

"...It is doing just exactly what I expected it to do and for a fair price (as purchased from "Amazon").I would recommend this modem." Read more

"...The speeds are fantastically fast and this modem was well worth the price...." Read more

1,105 customers mention695 positive410 negative

Customers are mixed about the performance of the networking device. Some mention that it is very reliable, while others say that it failed after only a week. Some customers also mention that the routers run too hot and prematurely burn out, due to insufficient heat.

"...The advantages can include things like better reliability, more features and not having to replace your router AND modem every time one of them..." Read more

"...keeping me from giving this modem five stars is that I'm having to reset it every other day because I lose Internet signal...." Read more

"The ARRIS SURFboard SB6141 Cable Modem has proven to be a reliable and efficient solution for high-speed internet access, exceeding my expectations..." Read more

"...had this modem up and running now for about 2 months and it is still going strong...." Read more

961 customers mention374 positive587 negative

Customers are mixed about the connectivity of the modem. Some mention that it is really fast and has no more issues maintaining connection, while others say that it has a stable connection to the Internet and there haven't been any disconnects. However, some customers also say that they lose connection every night between 9 and 10pm.

"...Had it not been for Internet connectivity issues which the TWC technician said might be attributable to the new Motorola SB6141 modem, I would have..." Read more

"...compact size, and easy setup, this modem is a game-changer for seamless internet connectivity...." Read more

"...This modem does not include a router. This is good, if you already own a separate router. There are versions that include a router...." Read more

"...stars is that I'm having to reset it every other day because I lose Internet signal...." Read more

386 customers mention234 positive152 negative

Customers are mixed about the compatibility of the modem. Some mention that it is compatible with major cable internet service providers, and is recognized by the Comcast system. However, others say that it has some compatibility issues with some routers, and has difficulty setting up the wireless.

"...The modem is compatible with major cable internet service providers, making it a versatile choice for households with different service..." Read more

"...There have been a few T3 timeout errors and DHCP renew warnings. I would say there have been about one of these errors every 3 or 4 days...." Read more

"...Looks like I Finally got a modem that works and works well with all kinds of connections and is Also like the SB6141 Future proof with the 8 Bonding..." Read more

"...This modem is fast and efficient, and meets DOCSIS 3.0 standards...." Read more

842 customers mention186 positive656 negative

Customers are not happy with the brightness of the modem. They say that the blue lights are very bright and can be very distracting in a dark room. Some customers also mention that the moded lights go out.

"...The modem lights will go off and then will come on and blink. This step might take a few minutes so be patient...." Read more

"...This modem is white. The LED lights on this modem are so bright they can be used as a night light...." Read more

"...One other point. The lights are relatively bright on the front panel. I'd cover them with electrical tape...." Read more

"...As has been mentioned the lights on the front of the modem are exceptionally bright; blue light even emits from the vent holes on the sides and top..." Read more

WHITE version of this modem reliable. But the Motorola manual misidentified the LED status light colors!
4 Stars
WHITE version of this modem reliable. But the Motorola manual misidentified the LED status light colors!
ARRIS SURFboard SB6141 DOCSIS 3.0 Cable Modem - Retail Packaging - WhiteMOTOROLA WILL LIGHT UP YOUR NIGHT (LITERALLY)I have had some bad luck with modems in the past. In the past two years, I’ve gone through four modems. I am happy to report that I’ve finally purchased a high quality and reliable modem. I waited a while to write this review because I wanted to make sure the SB6141 was a good product. I purchased this modem in 2015. It is 2017 now. I have not had a single problem with the modem. It is quiet and set up was a breeze. Apart from the bright LEDs, which tend to light up my bedroom, it’s a great modem. Other people have complained about the LEDs being too bright. I don’t mind it. I simply consider it my nightlight.STATUS LIGHT CONFUSIONWhile we are on the subject of bright LEDs, here is my only issue with the status lights: they are incorrectly described in Motorola's manual. Now according to the instructions, here is what five LED status lights mean (starting from the top):* POWER is GREEN: Indicates power to the modem is properly connected. (Icon looks like a computer power button.)* RECEIVE DATA is GREEN: Indicates a downstream channel connection. RECEIVE DATA is BLUE: Indicates a bonded downstream channel connection.* SEND DATA is GREEN: Indicates an upstream channel connection. SEND DATA is BLUE: Indicates a bonded upstream channel connection.* INTERNET CONNECTIVITY is GREEN. (Icon looks like a globe.)* ETHERNET PORT CONNECTIVITY is either AMBER or BLUE. (Icon looks like a brain wave.) Amber indicates a computer is connected to Ethernet port and is operating in 10Base-T or fast Ethernet mode. Blue indicates a computer is connected to Ethernet port and is operating in high speed Gigabit Ethernet 1000Base-T mode.So here is the problem. Mind you, I can only speak for the white version of the SB6141:My LED colors are a little different than what the manual describes.My POWER LED (top icon) is white NOT GREEN.My INTERNET CONNECTIVITY is white NOT GREEN.The rest of my LEDs are blue.I don't understand how the "downstream" and "upstream" channel connections work, and I will not pretend to understand it.So the color of those icons will depend on your setup at home. This goes for the bottom icon. too.(Please see my photos, which indicate the status light mixups. My captions are redundant, but I was quite annoyed at Motorola. Sorry about that. Also, taking photos in the dark is really hard. I did my best to produce sharp images for you guys!)A parting thought to end this review: do you folks keep your modems on 24/7? I am asking because a good friend recently asked me if I keep my ARRIS SURFboard on 24/7. I was like, "Um, I never turn it off. Why? Is that bad?" I know that I sound like a dummy. Hey, I never pretended to be a techno geek. Anyway, according to my friend, it is not good to keep any modem plugged in continuously without a rest. That never occurred to me. Maybe that is why my previous modems never lasted too long. The point is, I have kept my ARRIS SURFboard turned on without a break for two years and it is still working great. No overheating or meltdowns to report. I just thought this information might be useful to someone. I will, however, give my hardworking modem a break whenever I can. Good luck and mahalo!
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Reviewed in the United States on January 27, 2013
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