True Identity Review: Free Unlimited TransUnion Credit Reports, Free Credit Lock, No Credit Card Required

trueidentity0TrueIdentity by TransUnion is a new identity protection website that is free with no credit card required and no trial memberships. The highlights:

  • Free TransUnion credit reports. Unlimited reports and refreshes.
  • Free Credit Lock feature. Stop access to your TransUnion report with a single swipe or click.
  • Free instant alerts. Includes alerts for new accounts, inquiries or address changes.
  • Free mobile app. Android and iOS.

I decided to sign up and dig around. Here’s a screenshot of the main dashboard (click to enlarge):

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Free TransUnion credit report details. A partial screenshot of my report page is below. As one of the three major credit bureaus, TransUnion already has all your other personal information. I’m glad they let me see it for free. Note that you’ll have to pay to see reports from the other two credit bureaus, Equifax and Experian (see below). The report is free and current, although I can’t seem to find how often you are allowed to refresh your report.

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Free Credit Lock feature details. When you credit report is “locked”, it can’t be accessed by creditors, landlords, or employers. If they ask for it, their request will be denied. Credit Lock appears to be another layer created by TransUnion that is separate from a formal credit freeze (which I believe is regulated by law). A credit freeze is free only if you are already a victim of identity theft, otherwise it costs a fee and you often have to call in to get it lifted. I believe the requests must be submitted during the following times for immediate processing:

Monday-Saturday, 2 a.m.-11 p.m. Central Time
Sunday, 5 a.m.-11 p.m. Central Time

During these times (only a 3 hour gap around midnight during weekdays), the credit lock is pretty much instant (they warn that it may take up to 5 minutes). Therefore, you can theoretically keep your TransUnion report locked at all times, and then lift that lock just minutes before you actually apply for a loan or credit card. That’s my plan. Here’s a screenshot of my post-lock page:

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Free instant alerts details. You can pick from instant e-mail or SMS text alerts. I believe there are alerts via the mobile app as well. They will e-mail you weekly or monthly to confirm that you have no new alerts.

If it’s free, how will TransUnion make money? First, you will see ads for credit products (much like similar credit-related sites). Second, you can upgrade to their TrueIdentity Premium tier, which costs $9.99 a month and adds the following features:

  • TransUnion credit score (VantageScore 3.0).
  • Credit report data from the other two credit bureaus, Equifax and Experian.
  • Phone access to Identity Restoration & Lost Wallet Specialists with up to 1,000,000 in Identity Theft Insurance.
  • Premium alerts which monitor additional databases including black market websites, courtroom records, and payday loan databases.

Bottom line. TrueIdentity by TransUnion offers some handy features for the excellent price of free. No trials, no credit card required. You might be able to get your TransUnion credit report data elsewhere, but the real-time Credit Lock feature is unique. You’ll have to upgrade to $9.99 a month for features like cash insurance or an army of helpers to guide you if you do become a victim of identity theft. But again, there is no need to upgrade, ever. Sign up for TrueIdentity here.

Comments

  1. Good review. There is not much information on the internet about the free and the paid True Identity products. As your review states, the free product is an excellent value. I elected to upgrade to the premium product for $9.95 per month, which I also believe is an excellent value.

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