If you are on a family plan with Sprint service and also have a student or employee cellular discount applied to it, this is a quick heads-up that Sprint is raising your bill. If you look carefully on your January statement, you should find this announcement:
Discount Policy Change Notice
Effective your February bill cycle, Family and Business Share monthly plan charges will be billed differently. Discounts will only apply to the monthly recurring charge of the primary line. Line 2 will be billed at the applicable Add-a-Phone rate and will not be discount eligible.
Previously, the discounts applied to first two lines, but now it only applies to the first line. (What if both users qualified for discounts?) SprintFeed has an earlier leaked memo with example. In addition, this SprintUsers post (by an actual Sprint employee) reports that this indeed constitutes a material change to the contract, and thus gives you the ability to cancel your contract before the end date without having to pay an early termination fee (ETF). However, you must actually end your contract, as opposed to simply switching to a month-to-month basis. You’ll probably have to escalate your call to the Sprint retention department, and they may offer you some sort of incentive to stay on your plan.
By Jonathan Ping | Frugal Living | 1/23/12, 3:22am