Search Results for: ooma

Ooma Hub Upgrade Offer: Discounted Telo + No Monthly Taxes and Fees


I replaced my landline with Ooma VoIP home phone service over 6 years ago and and haven’t had a monthly bill since. This ended up being one of those deals where early adoption was rewarded. First there was no monthly fees, then it was about $1 a month, then about $3 a month. Today, buyers of the newest Ooma Telo are subject to the upfront equipment cost plus monthly taxes and fees of roughly $4.23 a month (varies by location). I’ve resisted upgrading to Telo as it would have forced me to give up my grandfathered monthly fee waiver.

If you are also a grandfathered Ooma Hub owner, you should check your e-mail for the following message titled “Important Service Update for Ooma Hub Owners”. (Thanks to the readers who asked me about this offer, as I would have probably deleted the e-mail.)

As a valued Ooma Hub owner and one of our earliest customers, we’d like to thank you for your support over the years.

As you may know, we discontinued technical enhancements and customer support for the first generation Ooma Hub product over three years ago. Recently, we made several network infrastructure upgrades for our Ooma Telo product, which unfortunately could cause Hub users to experience reduced service reliability due to the firmware limitations of the Hub.

As one of our earliest customers, we’d like to offer a special opportunity to upgrade to our latest Ooma Telo device for just $79.99 with free shipping. Plus, we’ll continue to waive the taxes and fees for the lifetime of your Telo device!1

When you upgrade to the Ooma Telo, you’ll enjoy better reliability and voice quality with PureVoice. Ooma Telo also supports HD Voice, integration with Amazon Echo, additional connectivity options like Bluetooth and Wi-Fi, and support for our whole family of accessories such as the Linx and HD2 Handset.

Okay, so $80 will get you a new Ooma Telo box and continued no monthly fees for the lifetime of the new box. Is it worth the upgrade? Some considerations…


  • My Ooma Hub is now 6 years old, and the fee waiver is only for the lifetime of the device. This offer would get a a new device and thus a new “lifetime”, which ideally would extend my fee waiver.
  • The Telo-exclusive features may interest you (better voice quality, Amazon Echo and Nest integration, Bluetooth and WiFi connectivity, Linx and HD2 accessories). Some folks seem to love their Amazon Echo, and using a wireless Bluetooth headset may offer valuable convenience.


  • It costs 80 bucks.
  • The warning of “reduced service reliability” is rather vague. I’m still satisfied with the current voice quality, although I am not a heavy user.
  • Is it possible that my old Ooma unit is more reliable than the new Telo? Or am I just pushing my luck? Running for over 6.5 years x 24/7 is pretty great. I have a Macbook from 2006 that still runs fine.
  • Telo Basic users have to pay extra for certain services that are included for free with Ooma Core/Hub including caller ID name (not just number) and e-mail alerts of new voicemails. It is unclear if this upgrade will cause us to lose these free features.

Bottom line. If you are a heavy Ooma user, it may be worth taking advantage of this offer to “future-proof” yourself for perhaps another 5 years or more. If like me you are a light Ooma user thanks to unlimited cellular minutes and/or robo-calling politicians, then a potential loss would not be as severe. The original Ooma Hub advertised “free monthly home phone service for life” (of the equipment), so I suppose I’ll see how long that ends up being.

Ooma Phone Service Long Term Review + Referral Discount


The Ooma Telo is a VoIP system that creates a home phone service through your broadband internet. Just plug in your regular landline phones and go. Features include unlimited domestic long distance, 911 service, caller ID, voicemail, and call waiting. In addition to the one-time purchase price, new customers must pay a share of government taxes and regulatory fees that works out to around $4.32 a month.

Consumer Reports rated it their #1 home phone service in their June 2012 issue. Here is a public Consumer Reports review video:

My Long-Term Review
I bought my system in December 2009 for a then-good deal of $158, and I remembered worrying about the FCC shutting them down because I couldn’t believe their business model could be so cheap over the long haul. Well, I’ve now gotten over 6 years of home phone service for that $158, working out to under $2 a month. (Early adopters with the original Core system were grandfathered out of tax recovery charges.) It appears now that as long as the government gets their share of phone taxes and fees, they won’t be shutting down Ooma any time soon. I’m glad I spent the extra $40 to port my previous landline phone number.

The best compliment I can give about the Ooma system that I don’t even notice that it’s not a landline. It just works. In my entire time of ownership I remember reading about a few hours of downtime in the middle of night, and nothing within the last year. The call quality is always great, and I can even use my fax machine with it. In some ways it’s even better than my old landline, because I can get e-mail notifications of voicemails and then listen to them on my computer or smartphone.

The “unlimited” phone service technically has a limit of 5,000 minutes per month under the explanation that it is meant for personal use. That works out to an average of nearly 3 hours per day, every day, so that’s close enough to unlimited for me. They do regularly bug you to upgrade to their Premier level of service which has added features for another $10 a month, but I’ve never felt the need to. Just make sure your number is on the Do Not Call list and you should be fine.

VoIP home phone service is best for those people who make a lot of calls at home. I worry about accumulated cell phone radiation when making a lot of calls on my iPhone, and thus always use a headset and keep the (hot) phone away from my body. Ooma helps alleviate that concern for long phone calls.

I would pick Ooma over other costlier alternatives like Vonage any day of the week. A possibly cheaper alternative is the Obihai + Google Voice combo, but it is dependent on Google continuing to provide free phone service every year. Another option that I have not tried is MagicJack Go which includes a year of free service but after that costs about the same as Ooma (~$3 a month). Whenever possible, lower those recurring monthly expenses!

Current Ooma Deals
Update: As I am an existing user, there is a refer-a-friend promotion right now where new Ooma customers can get Amazon gift certificate via my referral link when you buy direct. Compare with Amazon’s price on Ooma Telo. I’ve been using Ooma now for over 7 years!

Ooma Landline Phone Number Porting Timeline & Review


You may recall that I recently bought an Ooma VoIP Telephone system since it offers me unlimited phone service for an upfront price of about $200. Porting your landline phone number over to Ooma costs $40, but can be worth it for some folks. (It’s also free with a 1-year $99 subscription to Ooma Premier service, which includes a second phone number.)

Although Ooma warns that it can take up to 4-6 weeks, the results are highly dependent on your local telephone company. I thought I would share the timeline of a friend’s successful port which took 19 days.

Day 1 – Filled out port request online.

Day 3 – Faxed/e-mailed in required paperwork, which required some signatures and a copy of recent phone bill.

Day 9 – Received the following e-mail from Ooma. Emphasis is mine.

You’ve recently requested your phone number to be ported to ooma. We have submitted all of the information you provided to your current Carrier and are still awaiting confirmation. We will notify you via email once we have confirmation of the actual completion date.

Please keep in mind that if you have DSL on the same number that you requested to port, you will lose your internet connection when your number is ported. ooma will not work without a broadband connection, so this is a friendly reminder to insure you do not experience down time.

Day 12 – Another e-mail from Ooma.

You’ve recently requested your phone number to be ported to Ooma. The expected completion date of your request is scheduled for 12/29/09 [Day 19].

Day 19 – Final e-mail from Ooma.

Thank you for placing your order with ooma, your porting request has been completed. Please reboot your ooma hub so your account will be updated with this number. You may also contact your local carrier to cancel your account with them.

As promised, on Day 19, the regular landline phone went dead. If you called it, it said “This number is no longer in service.” But after rebooting the Ooma unit, all calls were immediately picked up by the new Ooma line. After calling the telephone company to cancel, they said that everything was already terminated and that the final bill would come in shortly. I guess since the number was already gone, they had no reason to try and convince me to stay.

In general, I think Ooma did a very good job of providing regular updates during the process. The overall process was as smooth as could be expected, with the worst part being that it still took 3 weeks total.

Sending Faxes with Ooma Phone Service

Today I tried to both send and receive faxes through my new Ooma VoIP phone system. I used a Brother MFC-7340 multi-function printer and my Ooma is connected via cable modem.

While fax is not officially supported, there is a section with several tips in the Ooma Support Knowledgebase, which I highlighted below. Short version: Connect your fax machine directly to the Hub, and dial *99 before your fax number. Both sending and receiving worked perfectly for me on the first try. I’m very impressed!

While the ooma system is not guaranteed for Fax transmissions, it often works successfully, provided you follow these simple instructions:

1. For the best results, make sure your Fax machine is connected to the back of the ooma Hub or Telo unit, not the ooma Scout. The fax machine should be plugged into the “PHONE” port of the ooma device. If you plan on using a phone handset with the ooma Hub or Telo, you can use a splitter to connect a phone handset and the fax machine to the ooma device.

2. Dial the prefix *99 before you dial an outgoing Fax call. Please note that you may need to insert a pause or two in the dialing sequence after entering the *99 prefix and before entering the Fax number.

If you are still unable to send or receive a Fax, try the following additional steps:

1. Disable “ECM” (i.e., “Error Correction Mode”) on your Fax machine.
2. Decrease the transmission or baud rate.
3. Reduce the number of pages that are sent per fax.
4. Decrease the desired image quality of the fax.
5. Discontinue any large file downloads (for receiving faxes) or uploads (for sending faxes).

Landline Phone Replacement: OBi200 Adapter $40 Deal + Installation Tips

obi200Updated. If you still like the idea of landline phone service and multiple handsets around the house, Obihai VoIP boxes are officially supported by Google Voice to provide unlimited free calls to the USA to Canada. That’s totally free: $0 a month + $0 in tax and fees. Low international per-minute rates as well. All you need is a broadband internet connection and and a power plug (no computer).

Special offers. Get Obi200 for $39.98 when you use promo code OBIDEAL7 (expires 7/30/17). The seller should be Obihai Technology, Inc. at $49.99 before the coupon brings it down to $39.98 during checkout. There haven’t been many deals on these boxes recently.

I bought myself a Obi200 in order to try out their free calls, and also compare the voice quality with my Ooma device. I thought about making a video, but it turned out to be unnecessary.

  1. Open the box and plug in the cables. AC adapter, telephone line, and ethernet cable to router. All ports are clearly marked. All the cables are included except the phone cable which you should already have. The image below says it all:


    Here is the back of the box, showing the ports:


  2. Write down your unique Obi number. This is clearly printed on the bottom of the Obi200 box. Mine was 9 digits like “123 456 789”.
  3. Go to your computer and visit Click on the link that says “Register” in the top right corner. Then just follow the directions. Dial a test phone number when it asks. It is easiest to use the “Sign in with Google Account” button since you already have one if you use Google Voice. I didn’t even have to type in my password (as I was already logged in by cookie). They didn’t require name, address, or credit card number. A few confirmation clicks, and that was it.


  4. Use your phone. I turned on my phone, listened to the dial tone, and called my cell phone. Success! Traditional phone service with unlimited calls within the US and Canada for the great price of $0 a month. The voice quality was fine, and continued to be quite good for the few months that I was using it before giving it away. (I already have the grandfathered fully-free version of Ooma. The voice quality between the two was comparable.)

Total set-up time was under 10 minutes. If for some reason my directions don’t work, check out the official Obi200 Starter Guide [pdf] or their extensive set of tutorials. You can also add e911 service for $15 a year.

Which Obi box model should I buy? I think the sweet spot for most people will be the Obi200, which supports T.38 faxing and has a USB port which can be used to connect to your router over WiFi using an OBiWiFi adapter.

The Obi202 offers two independent phone ports so you can use two different VoIP providers simultaneously (or you can have two Google Voice phone numbers). If you can find one on the cheap, the older boxes work too. However, note that Obihai has stopped supporting Obi100 and Obi110 with new development. Here is a handy comparison chart of the OBi100, OBi110, OBi200, and OBi202.


Bottom line. If you like the idea of having a landline-style phone service (multiple handsets around the house), this is a very good way to save money on your budget.

Top 10 Most Commented Posts All-Time

In case you feel like some extra reading while digesting that turkey (or tofurkey), here are not necessarily the best posts on this blog, but the ones that generated the most discussion. Certain posts may contain some outdated information.

Do You Make A Six Figure Salary? Share Your Story (413 comments)
Lots of people sharing their situations and how they achieved $100,000 or more in annual income. Sure, it’s a bragfest but there are still some interesting information and trends to be found inside the comments.

Straight Talk SIM Card + iPhone = $45 Unlimited Prepaid Plan (398 comments)
It was a big deal with Straight Talk started selling SIM cards which allowed people to bring their any GSM phone onto their $45 plan with unlimited talk, text, and 2 gigs of data. This post helped guide iPhone users to move from their existing $100+ plans and save some serious bucks over time.

DFA Funds: The Porsche of Index Funds (276 comments)
Dimensional Fund Advisors are still not very well-known outside of the investment industry, but every year they seem to grow in popularity amongst both retail and institutional investors. A bulk of the comments on this post are other financial advisors debating DFA-related topics with each other.

Is Costco Executive Membership Worth It? (269 comments)
This post needs to be updated a bit as the membership levels now cost $55 an $110, but the overall principle remains the same. There are other wrinkles, but in general if you spend over a certain amount per year, the 2% extra cash back can make it worthwhile to upgrade to Executive Membership.

Millennium Bank: Perhaps Not A Scam, But Not Safe Either (243 comments)
This was a case of pointing out that if something seems too good to be true, it probably is. In 2007, I said “Bottom line, I hope you’ll agree there’s absolutely no reason to put your money anywhere near this institution.” In 2009, the SEC shut the bank down and charged it with being a $68 million Ponzi scheme. A lot of people lost their hard-earned money.

MagicJack VoIP Review: 1 Year of Phone Service For Only $40? (225 comments)
MagicJack was one of the first devices to make voice-over-internet accessible to the average consumer. These days, there is the improved MagicJack Plus that doesn’t require a computer, Ooma, and also Obihai + Google Voice. Paying $25+ a month for a landline seems so expensive now.

Rewards Checking Accounts: Higher Interest Worth The Extra Trouble? (196 comments)
These gimmicky checking accounts were a great source of high interest with the safety of FDIC-insurance in their heyday. The field is a lot more sparse now, although there are still some out there.

ShareBuilder Promotion Codes: Free Stock Trades (195 comments)
I keep this post updated whenever someone sends me a promo code that works for any Sharebuilder account. Who doesn’t like free money in the form of free trades?

Bank of America Overdraft Fee Refund (191 comments)
If you know the right number to call, it can be significantly easier to obtain a refund of those painful overdraft fees. I still get a steady stream of comments from thankful BofA accountholders.

U-Haul vs. Penske Moving Truck Rentals: Share Your Story (184 comments)
I’m grateful that it has been a long time since I’ve had to deal with moving, but this post still gets some traffic from Google. Renting from both U-Haul and Penske in the past definitely provided me with different experiences.

10 Reasons You Should Never Pay Off Your Mortgage (170 comments)
It is not actually my position that you should never pay off your mortgage, but I enjoy considering both sides of an argument. Lots of strong opinions in both directions here!

Stock-Picking Mutual Funds Still Lacking in Persistence

It is very tempting to invest in an actively-managed mutual fund that advertises above-average historical returns. Why would you bother investing in the ones with below-average returns? However, there’s something behind the whole “past performance does not guarantee future results” fine print. While there will always be funds that outperform looking backwards, that fact just doesn’t reveal very much about the future.

Index provider Standard & Poor’s publishes something called the S&P Persistence Scorecard twice a year, which examines the persistence of mutual fund performance over consecutive and overlapping time periods. By using quartiles, relative performance is compared, not absolute performance. Do the funds that had top returns in the past continue to have top returns?

The most recent December 2013 study [pdf] reaffirms the general conclusions of many other similar studies on persistence of actively-managed mutual fund performance, namely that it is often nowhere to be found when compared with random chance.

Very few funds can consistently stay at the top. Our studies show that as time horizons widen,the performance persistence of top quartile managers declines. Of the 692 funds that were in the top quartile as of September 2011, only 7.23% managed to stay in the top quartile at the end of September 2013. Similarly, 5.28% of the large-cap funds, 10.31% of the mid-cap funds and 8.15% of the small-cap funds remain in the top quartile.

For the three years ended September 2013, 19.25% of large-cap funds, 20.1% of mid-cap funds and 26.8% of small-cap funds maintained a top-half ranking over three consecutive 12-month periods. It should be noted that random expectations would suggest a rate of 25% and small-cap funds was the only category to exceed the repeat rate.

A good analogy I’ve read is that you don’t drive by only looking at your rearview mirror.

More: Barron’s, Rick Ferri/Forbes

Money Saving Guide

It’s not how much you make, it’s how much you keep that matters. Here is a collection of my best posts about reducing various expenses. Now, there will always be areas where you choose to splurge, but at the same time you should save money in other areas that are lower priorities. Please consider it a work-in-progress.


Transportation / Cars


Cellular & Landline Phone Service

Best Value in Smartphone Plans? T-Mobile $30/month Prepaid 4G with Unlimited Data

Even though I know you can get cheap, basic cell service for under $10, I do find value in having a smartphone with mobile data, for business reasons and mobile hotspot use if nothing else. My current contract is coming to an end, so I’ve been looking for the best current value in smartphone plans.

I kept hearing about a T-Mobile $30 a month prepaid plan that with a little “hacking”, you could turn into an unlimited minutes, text, and data plan for $30 a month with no contracts! Too good to be true? After many hours of research and tinkering around, I finally have it all set up and have been using it for a little over a week. Here’s a summary of what I discovered (ended up being a bit long):

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S&P Persistence Scorecard: Don’t Pick Mutual Funds Based on Past Performance

It is very tempting to invest in an actively-managed mutual fund that has above-average returns. Why would you invest in the ones with below-average returns? However, there’s something behind the whole “past performance does not guarantee future results” fine print. While there will always be funds that outperform, it is exceedingly difficult to pick them out in advance.
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How Not To Select A Good Mutual Fund

I was looking through the Barnes & Noble bargain bin and found a book called “How to do just about everything”. Okay, how to unplug a toilet… how to carve a turkey… hey, a personal finance section! Wow, quite awful. After coming home and looking up the book, I found out it was by I should have known. Check out this gem on How to Select a Good Mutual Fund (eHow link), which offers the following advice:

2. Determine how many mutual funds you will invest in. Three to five funds is generally considered an adequate amount of diversification.

Yes, let’s determine diversification by the actual number of funds. One… two… three… done! Never mind that I could easily have more diversification in one mutual fund than in 15 separate niche funds. This is like deciding the best book is the one with the most pages. At least later on it says to vary the size of companies in the funds. However, there is no mention of real diversification between stocks vs. bonds, domestic vs. international, passive vs. active management, etc. What else?

5. Choose high-performance funds by using Internet resources and newspapers to pick those funds that have had the best performance over at least the last three years.

Huh? I don’t know how the advice could get much worse than this. Picking whichever funds that had the best performance over the last three years will virtually guarantee that you will have below average returns going forward. Check out these articles on the persistence of mutual fund returns based on studies of actual mutual fund return data over decades. “The majority of well-done studies tend to support a lack of persistence for all but the worst performing equity mutual funds.”

Don’t chase performance! Again, we see no mention of better indicators like expense ratio, turnover ratio, tax-efficiency, manager ownership of shares, etc.

Content Mills Warning
So how does such a poor article get prominent placement in search engines, not to mention published in a book? eHow is a content mill that encourages people to churn out large numbers of articles with low quality standards, promising them a cut of all future ad revenue. Google has recently penalized them for their low-quality articles as well.

In addition, eHow has a history of treating their freelance writers poorly, and their most recent move was to cut off their share of ad revenue completely, offering them either a lowball buyout or nothing. I’m sure they have some good articles, but in general I would say you’re better off avoiding them, especially for money-related topics.

How Often Should I Rebalance My Investment Portfolio? Updated

Here’s a slightly updated and revised version of an older post I had on rebalancing a portfolio to maintain a target asset allocation.

What is Rebalancing?
Let say you examine your risk tolerance and decide to invest in a mixture of 70% stocks and 30% bonds. As the years go by, your portfolio will drift one way or another. You may drop down to 60% stocks or rise up to 90% stocks. The act of rebalancing involves selling or buying shares in order to return to your initial stock/bond ratio of 70%/30%.

Why Rebalance?
Rebalancing is a way to maintain the risk to expected-reward ratio that you have chosen for your investments. In the example above, doing nothing may leave you with a 90% stock/10% bond portfolio, which is much more aggressive than your initial 70%/30% stock/bond mix.

In addition, rebalancing also forces you to buy temporarily under-performing assets and sell over-performing assets (buy low, sell high). This is the exact opposite behavior of what is shown by many investors, which is to buy in when something is hot and over-performing, only to sell when the same investment becomes out of style (buy high, sell low).

However, in taxable accounts, rebalancing will create capital gains/losses and therefore tax consequences. In some brokerage accounts, rebalancing will incur commission costs or trading fees. This is why, if possible, it is a good idea to redirect any new investment deposits in order to try and maintain your target ratios.

How Often Should I Rebalance?
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