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magicJackGO 2017 VOIP Phone Adapter Portable Home and On-The-Go Digital Phone Service. Make Unlimited Local & Long Distance Calls to The U. S. and Canada. NO Monthly Bill. 2017 (1 Pack)

Brand: magicJack

4.3 4,621 ratings

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Brand	magicJack
Color	Black
Telephone Type	Cordless
Power Source	Adapter
Item dimensions L x W x H	1.8 x 5.5 x 7.9 inches
Answering System Type	Digital
Item Weight	50 Grams
Compatible Devices	Cellular Phones
Caller Identification	Yes

About this item

DIGITAL PHONE SERVICE: with Unlimited Local & Long Distance Calling to the U.S., Canada, Puerto Rico and Virgin Islands with a 1 YEAR WARRANTY. Buy Guaranteed Authenticity direct from us, magicJack official.
NO MONTHLY BILLS: 12 months of service and Caller ID, Voicemail, Call Waiting, Call Forwarding and Conference Calling -- ALL INCLUDE FREE FOR A YEAR WITH NO HIDDEN FEES.
EASY TO SET UP: Use with or without a computer, simply connect your magicJackGO to your existing high speed internet and any cordless or Landline home phone. Step-by-step instructions included. Includes Power adapter, Ethernet cord and USB extension cord. (no international charger included)
DOWNLOAD THE COMPANION APP: and make Unlimited local & long distance calls to the U.S. and Canada from your smartphone. Assign your magicJack device number to the magicApp and have your home, business, and your mobile phone ring simultaneously.
INTERNATIONAL CALLING: When traveling internationally, bring magicJack with you to make calls back to the U. S. and Canada from virtually anywhere in the world. Call outbound worldwide from the U. S. and Canada and enjoy magicJack’s low international rates. You can also make free unlimited magicJack-to-magicJack calls worldwide.

Additional Details

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Product Description

magicJack is a Home and “On-the-Go” Phone Service
FREE 12 MONTHS of service included, SAVE up to $381 per year!
UNLIMITED local & long-distance calling to the U.S., Canada, Puerto Rico, & the U.S. Virgin Islands
How magicJack Works:
The magicJack device uses Voice Over Internet Protocol (“VoIP”) to allow you to make local and long-distance calls to the U.S. and Canada using an existing internet connection.
You can make and receive calls using your computer or regular telephone. No additional telephone service is required.
Connect with High-Speed Modem: magicJack is easy to set up with your existing high-speed internet connection and home phone. You are only a few quick steps away from making ultra-low cost internet phone calls.
1. Plug your provided Ethernet cord into the port labeled "INTERNET"
2. Plug your phone into the port labeled "PHONE" on your magicJack.
3. Connect the provided power adapter to your magicJack USB.
4. Plug your magicJack into a power outlet. Connect with Your Computer:
magicJack is easy to set up with your computer. Use your home phone or the magicJack desktop application to make calls.
1. Plug your phone into the port labeled "PHONE" on your magicJack.
2.[OPTIONAL] Connect the provided USB extension to your magicJack.
3.Plug your magicJack into a USB port on your computer.
magicJackGO IS THE MOST AFFORDABLE HOME PHONE REPLACEMENT SERVICE that provides unlimited local & long distance phone calls to mobile phones and landlines in the US and Canada. Make reliable, clear calls with magicJack's VoIP digital phone service at a fraction of the cost from other providers.

Product information

Product Dimensions

1.8 x 5.5 x 7.9 inches

Item Weight

1.76 ounces

ASIN

B00LN0OM14

Item model number

K1103

Customer Reviews

4.3 4,621 ratings

4.3 out of 5 stars

Best Sellers Rank

#163,245 in Office Products (See Top 100 in Office Products)
#33 in VoIP Telephone Adapters

Is Discontinued By Manufacturer

Date First Available

July 1, 2014

Manufacturer

magicJack L.P.

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What's in the box

Magicjack Go! 2014 Version

12 Months Free Service

Magicjackgo

Power Adapter

Ethernet Cord

Usb Extension Cord

Step-By-Step Instructions

Customer reviews

4.3 out of 5

4,621 global ratings

How customer reviews and ratings work

Customers say

Customers like the ease of installation of the landline phone. They mention that the software is simple to use and the setup process is straight forward. They appreciate the performance, and value of the product. However, some customers have reported issues with connectivity, saying that the connection does fail occasionally. Opinions are mixed on service, quality, phone service, and sound quality.

AI-generated from the text of customer reviews

996 customers mention838 positive158 negative

Customers like the performance of the landline phone. They mention that it works great, it functions just like a regular landline, and it works well with Apple devices like the iPhone and iPad. Some customers also say that the mode tested fine.

"...There is no problem with it working at all.The MJ arrived fast, I am a Prime Member, but it took about 2 weeks for the transfer to be complete...." Read more

"...Product: The magicJack Go adapter feels of quality design and not cheap...." Read more

"...All the lights were lit as specified and the mode tested fine. He activated the mode and discovered that the MAC address was almost a random number...." Read more

"...Everything I said still stands: it's still working, there's nothing wrong with this service, I've had no problems, and there's lots to like...." Read more

497 customers mention414 positive83 negative

Customers like the value of the landline phone. They say it provides phone service at a very low cost and saves them a lot of money in a year. They also mention that the yearly subscription of $35 is peanuts compared to a regular landline, and that voicemail is included at no extra cost. Customers also say it's easy to buy prepaid minutes for international calls and that the subscription includes all possible amenities.

"...When compared to the $65/ month they were paying, this is a great value and saves them a lot of money...." Read more

"...Call quality great, reasonable upfront and running cost, really pleased...." Read more

"...However, my experience has been mixed so far.The Good:1. Low cost. For the first year, cost works out to be around $5:00 per month...." Read more

"...Then why not try a different service instead of buying new? MJ is a low cost, mostly dependable service for my needs and possibly yours...." Read more

444 customers mention392 positive52 negative

Customers find the installation of the office electronics to be easy. They mention that the prompts are straight forward and easy to follow. They also appreciate the software's simplicity and the fact that it has few features. Customers also mention that it's simple to connect the MJ to a power outlet and to check messages and forward calls using the app on their phone.

"...To connect is very easy, the MJ plugs into a power outlet, it has 2 slots, one is to connect your phone, the other connects to your router. Thats it." Read more

"...Jack, I followed the instructions for set it up--- which were straight forward and easy to follow...." Read more

"...And so far it’s paid off. Setup easy, number port easy and shockingly efficient..." Read more

"...2. The set up is pretty straightforward and easy3. You can port your old number to Magic Jack for a price – charged me $10.00 plus tax4...." Read more

287 customers mention191 positive96 negative

Customers are mixed about the sound quality of the landline phone. Some mention that it works great, has crystal clear sound, and has a clear and loud connection. However, others say that the person they called could not hear them very well, the volume level was very low at first, and the call waiting is a different sound. They also get dropped calls, weird noises, and loud ticking in the earpiece.

"...There's no echoing or robot voice problems. Can call people and receive calls with a regular phone and it works...." Read more

"...The calls received and made had a clear and loud connection, not one issue happened, as yet, my internet service is Time Warner Cable at 100/10 MgBps..." Read more

"...I could hear clearly, however, the person I called could not hear me very well. Said there were popping sounds. Switched to my cordless phone...." Read more

"...These devices have generally lasted a year to two years with good sound quality, so it's nothing new to need to replace one...." Read more

264 customers mention138 positive126 negative

Customers are mixed about the phone service. Some mention that it so far is receiving and making calls pretty good, with good call quality. They also say that the service includes unlimited local and long distance calling. However, others say that there are no phone numbers to call, there are dropped calls, weird noises, and the caller ID is very hit or miss.

"...you buy this, the first year of service is included, unlimited local and long distance calling, you can buy international long distance for about $..." Read more

"...There are no phone numbers to call. My experience chatting with them has been pretty poor, as explained in my experience below...." Read more

"...The service is usable and very well paired with mobile phone service." Read more

"...Not as much. Caller ID is very hit or miss...." Read more

215 customers mention137 positive78 negative

Customers are mixed about the quality of the landline phone. Some mention that every call so far has been of excellent quality, very reliable, and stable. Others say that the doing quality isn't great, the features are not well thought out, and the line quality is not amazing.

"Pretty good quality, the first thing I can tell that was different about this versus the phone service I had before..." Read more

"...Overall, the WiFi and router connectivity features are just not well thought out and have a long way to go in development before they are..." Read more

"...It's all quite smooth, and it's very reliable. I've definitely gotten my money's worth." Read more

"...Call quality great, reasonable upfront and running cost, really pleased...." Read more

122 customers mention46 positive76 negative

Customers are mixed about the service. Some mention that the service is great, while others say that it's horrible. They say that the instructions and activation went quick and smooth. However, some customers say that customer service is very slow and useless.

"...This is not good but not a big issue for me. Last, you need to dial numbers a little slower than other phone services or else the call does not..." Read more

"...It's all quite smooth, and it's very reliable. I've definitely gotten my money's worth." Read more

"...Virtually NO decent support unless you upgrade. No real users guide to help you make decisions on options because with the basic plan there aren't..." Read more

"Royal pain to set up with Mac El Capitan, tech support useless. Escalated to "high-level" tech support twice but none arrived...." Read more

62 customers mention13 positive49 negative

Customers are dissatisfied with the connectivity of the office electronics. For example, they mention that the connection does fail occasionally, the quality of the connection isn't always good, and they keep losing the connection with the internet. Some say that the device doesn't establish a connection when they reboot their PC. That said, some mention that it disconnects after 2 hours of talking and that they have to disconnect it every morning.

"...I couldn't get that to work, was giving connection errors even though connection is fine...." Read more

"...MagicJack technical support who told me that MagicJack DOES NOT WORK with Echo Connect...." Read more

"...The only problem was that my fax machine would connect, but could never actually fax anything. I just switched over to scan and email, no biggie...." Read more

"...and then $40 for each year afterwards, it offers fairly reliable telephone service without any noticeable jitter, buffering issues, lags or..." Read more

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Top reviews from the United States

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Day 1 -- Very Happy! Day 6 -- some sound quality issues

Reviewed in the United States on June 13, 2019

Verified Purchase

It took 3 days to port my number! Yay! I had a couple of snags in setting up my service. My credit card company blocked Magic Jack for fraud. There was no return message from the Magic Jack website when I tried to pay for porting my number ($23.79 w/ tax). The website kept returning me to the page for entering my card number. After the 3rd attempt, I used a different credit card. I called the credit card company and could find no evidence online that Magic Jack was hacked. The 2nd snag, which was my fault, I mistakenly connected the Magic Jack phone cable to the wall instead of the phone. Once I discovered my error, I had a dial tone. I tested the phone connection to and from using my cell phone. The outgoing voicemail message says I am a Magic Jack customer. I may keep this, it doesn't really bother me, but I can also change this. I made and received a call. The quality of the sound is even better than AT&T! I used the Magic Jack phone app to send a text; I'm waiting for a reply. Magic Jack even sent me an email to let me know my number was dialed; I didn't leave a message when I tested it using my cell but their email even contained a .wav file. I am impressed.
It's only Day 1. I will give it a full 30 days. But, I am very, very happy so far. I am so looking forward to ditching my AT&T landline bill, my Pioneer long distance bill and saving $$ for minutes and texts on my Tracfone.

Day 4 -- Used the Magic Jack app on my cell to make a call 2 days ago. I could hear clearly, however, the person I called could not hear me very well. Said there were popping sounds. Switched to my cordless phone. Same popping sounds. Turned on the computer. Big improvement. Sound quality was excellent. Received a call via the Magic Jack app (it has a different ring tone) yesterday. Again, popping sounds. Switched to cordless. No problem. The computer was already on when the call was made. I will try calls again with the computer off.

Day 6 -- Sound quality continues to be excellent using the cordless. There are popping sounds using the Magic App app on the cell.

Day 30+ -- Its been over 30 days. Magic Jack continues to be a fantastic service! A call came in on my cordless. My cell phone rang (because of the Magic Jack app). I took the cordless call on my cell! So convenient. It's like having 2 lines for the same number. The downside has been with AT&T. Because my landline was bundled with U-Verse, I lost the $10 credit for U-Verse. The monthly savings is only around $20/mo instead of $30/mo. However, because AT&T will be discontinuing landline service (starting next year in some states, they said) and because the landline bill continued to go up (due to fees), it's nice to have 2 fewer utility bills. The other utility bill that was discontinued was my long distance service with Pioneer. I now only have gas, electric and U-Verse bills to pay instead of 5. I only have to set aside $3 month for the annual renewal fee for Magic Jack. I'm happy.

2 people found this helpful

Helpful

JasonReviews

Definitely worth it, it saves me hundreds of dollars a year.

Reviewed in the United States on August 27, 2015

Verified Purchase

Pretty good quality, the first thing I can tell that was different about this versus the phone service I had before (which was through my cable company) the volume was slightly lower than the cable company's. Besides that, it is exactly the same, I have the same number, the same features, the call waiting is a different sound that you might not even realize it is call waiting until it happens a few times. There is no problem with it working at all.
The MJ arrived fast, I am a Prime Member, but it took about 2 weeks for the transfer to be complete. There are additional fees to get this thing set up. It was about $5 to set up the 911 service, $10 to transfer my number, there was another $5 fee or 2, but I do not remember what it was for. But there is no way to compare this to a regular phone service because my bill for the home phone alone was over $40 a month, that was too much to pay and MJ was the answer. In total I probably paid about $75 for the first year with MJ. The device was $50 plus the other fees.
You do not need to transfer your number, you can obtain one for free with MJ, it is also a local number for your area.
If you buy this, the first year of service is included, unlimited local and long distance calling, you can buy international long distance for about $0.05 depending on the country.
To connect is very easy, the MJ plugs into a power outlet, it has 2 slots, one is to connect your phone, the other connects to your router. Thats it.

One person found this helpful

Helpful

Carlette

A great way to get into VoIP at a cheaper cost compared to other providers

Reviewed in the United States on May 17, 2015

Verified Purchase

This product was purchased to replace landline service at in-law's house.

Packaging/ Presentation: The magicJack Go device was received in retail packaging that consisted of a paperboard box and plastic tray to hold everything in place and ensure safe transportation. The packaging was in a cardboard box with bubble packaging to keep everything in place.

Product: The magicJack Go adapter feels of quality design and not cheap. The adapter, itself, has a very small footprint and is easily hidden to maintain a clean work space. It can receive signal either attached to a router with an Ethernet cable or connected to a computer with a USB cable and handled with free software installed on the computer.

Service: This is my first experience with magicJack and I learned, first-hand, a few bits of information that I did not uncover in my research prior to purchase. These comments are not directed at the product, specifically, but the service the product comes paired with. My initial plan was to back-feed the phone signal through the wiring of the house to have connectivity where ever a phone jack was installed. However, setup instructions said not to do so. I, instead, bought a new 5 GHz cordless phone system with 5 handsets and placed a receiver in each room a phone was desired and connected the transmitter/ base unit to the magicJack device; this worked very well and solved the back-feed problem.

Other peculiar things about the service is that no matter what phone number you call, you must enter the area code. It is a bit annoying, but that's all. Also, phone numbers, such as a local business, that have features enabled on their calling plan through their provider are not contactable through magicJack's provisions. It is easily circumvented by using their mobile phones, but something I did not anticipate, or even imagine. While most problems are easily addressed, they do affect the ease and usability of this product. Phone number porting was available for their phone number which was a big convenience that was much appreciated. Even compared to other VoIP services with it's quirks factored in, this is considerably cheaper.

Other Thoughts: I bought this magicJack from Amazon's Warehouse Deals and was able to get a steep discount off of retail price and it came with 1 year of service included. After the first year, service is $35/ year. When compared to the $65/ month they were paying, this is a great value and saves them a lot of money.

I would recommend this product to anyone with an open mind that is able to adapt to problems as they arise. There are quirks and inconveniences, but that is all they are. The service is usable and very well paired with mobile phone service.

2 people found this helpful

Helpful

Top reviews from other countries

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Héctor Cervantes

Excelente

Reviewed in Mexico on March 15, 2024

Verified Purchase

Todo muy bien

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Peter Fawlter

Highly recommended

Reviewed in Canada on January 30, 2023

Verified Purchase

Magic Jack works with my modem. It's a perfect replacement for my standard phone line. And I can use my existing phones. My phone bill went from $45 per month with Bell to $45 per year with Magic Jack. So I save about $500/year. And Free long distance across America, voice mail etc... Sound quality is A-1
and I can bring my Magic Jack unit when I travel, plug it into any modem...and get my phone calls! Highly recommended.

Richard Garland

Good product 👌

Reviewed in the United Kingdom on March 14, 2023

Verified Purchase

Good investment, Thanks 😊

Modesto F Padilla

Bene

Reviewed in Italy on July 31, 2021

Verified Purchase

Bene

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AGOSTAR

Muy Bbueno

Reviewed in Spain on January 3, 2019

Verified Purchase

Producto excelente, entregado en tiempo

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magicJackGO 2017 VOIP Phone Adapter Portable Home and On-The-Go Digital Phone Service. Make Unlimited Local & Long Distance Calls to The U. S. and Canada. NO Monthly Bill. 2017 (1 Pack)

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Product Description

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What's in the box

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Magic Jack VOIP Phone Service Review

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Customer Review: Very good, clear, reliable, problem-free service - for the most part.

Videos for this product

magicJack GO Digital Phone Service