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- Coverage: Plan starts on the date of purchase. Malfunctions covered after the manufacturer's warranty. Power surges covered from day one. Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
- Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. We will send you an e-gift card for the purchase price of your covered product. In some instances, we will replace or repair it.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
- No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
- Coverage: Plan starts on the date of purchase. Malfunctions covered after the manufacturer's warranty. Power surges covered from day one. Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
- Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. We will send you an e-gift card for the purchase price of your covered product. In some instances, we will replace or repair it.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
- Buy a lot of stuff on Amazon? Tons of items eligible for coverage, from the latest tech like laptops, game consoles, and TVs, to major appliances, sporting goods, tools, toys, mattresses, personal care, furniture, and more.
- Accidents happen. That’s why for your portable products we cover accidental damage from handling such as drops, spills and cracked screens. We also cover electrical and mechanical malfunctions, power surges, and wear and tear.
- Past and future purchases covered. 30 days after you are enrolled, all eligible past purchases (up to 1 year prior to enrollment) and future eligible purchases made on Amazon will be covered by your plan as long as you are enrolled.
- Fast, easy claims. Frustration-free claims, with most filed in minutes. We will fix it, replace it, or reimburse you with an Amazon e-gift card for the purchase price of your product (excluding tax). File at Asurion.com/amazon.
- No hidden fees. For just $16.99 a month + tax you’re covered for up to $5,000 in claims per 12-month period. *THIS PROGRAM IS MONTH-TO-MONTH AND WILL CONTINUE UNTIL CANCELED* Coverage for all products ends 30 days after the plan is canceled. Cancel any time.
Add to your order
- Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
- 24/7 support when you need it.
- Quick, easy, and frustration-free claims.
Samsung SNH-1011 Wireless IP Camera
Purchase options and add-ons
Recommended Uses For Product | Surveillance |
Brand | SAMSUNG |
Connectivity Technology | Wireless |
Special Feature | day-and-night-camera, infrared, smartphone_compatible |
Compatible Devices | Desktop, Smartphone |
About this item
- This refurbished product is tested and certified to work properly. The product will have minor blemishes and/or light scratches. The refurbishing process includes functionality testing, basic cleaning, inspection, and repackaging. The product ships with all relevant accessories, and may arrive in a generic box.
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From the manufacturer
Samsung SmartCam (SNH-1011BMR) | Samsung SmartCam HD Pro (SNH-P6410BMR) | Samsung SmartCam HD (SNH-E6413BMR) | |
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Customer Reviews |
3.8 out of 5 stars
492
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Price | $99.89$99.89 | — | — |
Resolution | 640x480 / 320x240 | 1920x1080 / 1280x720 / 640x480 | 1920x1080 / 1280x720 / 640x360 |
Angular Field of View (D/V/H) | 65.1°/ 42.9°/ 54.1° | 128°/ 62°/ 111° | 128°/ 62°/ 111° |
Ingress Protection | Indoor | Indoor | Indoor |
Wireless | Wi-Fi 802.11b/g/n (Single Band) | Wi-Fi 802.11 a/b/g/n (2.4G & 5G Dual-band) | Wi-Fi 802.11b/g/n (Single Band) |
Weight | 0.31 Ibs. | 1.1 Ibs. | 0.85 Ibs. |
Looking for specific info?
Product information
Connectivity Protocol | Wi-Fi |
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Controller Type | Android |
Mounting Type | Wall Mount |
Number of Items | 1 |
Number of Channels | 1 |
Wireless Communication Technology | Wi-Fi |
Item dimensions L x W x H | 8.25 x 5.5 x 4 inches |
Batteries Required? | No |
Flash Memory Type | Micro SD |
Item Weight | 1 Pounds |
Alert Type | Motion Only |
Room Type | Office, Kitchen, Living Room, Classroom |
Video Capture Format | MPEG-4 |
Unit Count | 1 Count |
Product Dimensions | 8.25 x 5.5 x 4 inches |
Item Weight | 1 pounds |
ASIN | B00H8TAM8Q |
Item model number | SNH-1011RB |
Customer Reviews |
3.8 out of 5 stars |
Is Discontinued By Manufacturer | No |
Date First Available | December 9, 2013 |
Manufacturer | Samsung |
Warranty & Support
Feedback
Product Description
Koomus Pro Dashboard Windshield Smartphone Car Mount Holder is durable, lightweight and stable than ever. New Pro series mount comes in 3 different purposes. Air vent, CD slot and Dashboard/Windshield. If you prefer not to block air vent or CD slot, use dashboard mount with your smartphone to use with GPS app or with any other application to have easy access of your phone within reach. You can install this mount on flat dashboard surface or windshield with or without smartphone case. Package includes extra 3M disk for you to attach on non-flat or textured surface to use with Pro dashboard mount. Innovative ball head construction will also allow you to adjust perfect viewing angle and you can even tilt up, down, left and right.
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the image quality of the security camera, saying it takes good pictures and videos. They are also happy with ease of installation, and value. However, some customers have reported issues with wireless connectivity, saying the product does not maintain a WiFi connection. Opinions are mixed on picture quality, quality, performance, and night vision.
AI-generated from the text of customer reviews
Customers like the ease of installation of the security camera. For example, they say it works great, is easy to set up for the basic functions, and hooks up relatively easily. Customers also mention that the configuration goes well and that it's easy to check in on the house from their iPhone and view either Live video.
"...It was really simple to install (only four small screws) and it took me about 2 minutes to program...." Read more
"...Purchased a week ago. Setup was fairly simply. Viewing live feed on web app works great. Alarm notifications to Android app appear to be reliable...." Read more
"...The set up process is simple but what they forget to tell you is YOU HAVE TO LOG IN ON THE SAMSUNG WEBSITE ON AN ACTUAL COMPUTER TO MAKE IT UPLOAD..." Read more
"...have to unplug it, and then when you plug it in again it will take 5 min to boot up, which seems rather long for a camera." Read more
Customers appreciate the value of the security camera. They say it's a great product for the price, with good picture and sound quality.
"...I got this at a very cheap price so I'm gonna keep it and there are some advantages but there are a ton of cheaper ip cameras out there with much..." Read more
"...I wanted a camera that was affordable, wireless, accessible from my smartphone, cloud based and RELIABLE...." Read more
"...Although the price is very reasonable and it does work, I'm not thrilled with the iWatchlife at all...." Read more
"In short this is a really good gadget for the price...." Read more
Customers are satisfied with the image quality of the security camera. For example, they mention it takes good pictures and has good audio quality. Some say the picture is grainy but passable. Overall, most are happy with the product's performance and recommend it to others.
"...Not sure why. It's clear and reasonably sharp, but the color is really strange.4...." Read more
"These little cameras are awesome. Easy to set up and configure...." Read more
"...When this camera is connected it is pretty neat. Good image quality, good enough night vision, and it sends notifications when it alerts movement or..." Read more
"...anyone who knows their way around a PC and basic hardware. - Looks great, mounting hardware/mechanism is much better than expected. -..." Read more
Customers are mixed about the performance of the security camera. Some mention that it works awesomely, while others say that it rarely works. The app is flaky and unreliable at best, and the videos still do not work.
"...The camera works great, there are no monthly fees, and Samsung is a trusted brand in my eyes." Read more
"...camera .. it looked new to me when I opened the box and it works perfectly!..." Read more
"...After awhile it stops detecting at all, I figured (have an android phone with app killer) that maybe I should let run in the background, stop..." Read more
"...The Android app is nice, and you can quickly pull up your camera (it can handle multiple cameras), and see AND HEAR what the camera is seeing and..." Read more
Customers are mixed about the quality of the security camera. Some mention it's a great product with good quality, very reliable, and flawless in terms of physical condition. However, others say that it goes off-line and runs for short time before breaking.
"...The Android app is nice, and you can quickly pull up your camera (it can handle multiple cameras), and see AND HEAR what the camera is seeing and..." Read more
"...34;event" was happening, the camera would lose connectivity and go off line...." Read more
"...Great product. Great app." Read more
"...And then there are log in issues and the fact that you have to update the app or re-download the plugin to make it work in your browser pretty much..." Read more
Customers are mixed about the night vision of the security camera. Some mention that the app is perfect and the nightvision is clear. They like that they can see and hear as well as talk to party in camera using app. However, others say that the camera hears, but the other side can't hear you. They also say that there is some sound but it's very low volume.
"...The night vision is awesome. The daytime vision is even better and very clear...." Read more
"...setting, the light is changing you will hear really loud clicks, really really loud as if its slowly turning itself into night vision and will begin..." Read more
"...3. The interior daytime picture has a purple hue. Not sure why. It's clear and reasonably sharp, but the color is really strange.4...." Read more
"...Would work great as a baby monitor bc it also has night vision!Great product. Great app." Read more
Customers have mixed opinions about the picture quality of the security camera. Some say that the picture is reasonably good, clear day or night, and can take a still photo. Others say that it seems a little lower than expected, and that the resolution isn't that fabulous.
"...3. This has not changed. Picture clarity is still good (both daytime and nighttime with IR). Color is just off...." Read more
"...and serious light detection issues, falling asleep on the job but "suddenly" waking up..." Read more
"...Great picture and two way audio. Would work great as a baby monitor bc it also has night vision!Great product. Great app." Read more
"...You can't see anything...." Read more
Customers are dissatisfied with the wireless connectivity of the security camera. They mention that it does not connect wirelessly at all, it loses its ability to connect to WiFi, and it has trouble connecting to the WiFi network. Some say that the camera works ok but is not directly connected to their WiFi at home. They also mention that the application on the phone struggles with connection.
"...I received from the camera software was that it was unable to connect to my account. Well, it was a nice but unexpected surprise.3...." Read more
"...via mobile app that an "event" was happening, the camera would lose connectivity and go off line...." Read more
"...It goes through Samsung's terrible servers. Yes, it is live streaming to a remote server, and then when you sign in to view it, either through..." Read more
"......" Read more
Reviews with images
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Top reviews
Top reviews from the United States
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I purchased the camera to watch my home while I'm gone and keep an eye on my dog while he's locked up. It's kind of nice to have a camera that I can record my voice on, so if he does get into mischief, I can play the recording and typically he'll be at ease. The camera works great, there are no monthly fees, and Samsung is a trusted brand in my eyes.
Purchased a week ago. Setup was fairly simply. Viewing live feed on web app works great. Alarm notifications to Android app appear to be reliable. I can make out sound on the Android app feed. It's not ideal, but for the price I can live with it. Now the problems.
1. The camera is supposed to (I believe) save a picture to go along with the alarm. On the web site, and Android app, all I see is a broken link icon where a picture is supposed to be. Yes, I know there was an alarm triggered, but I have no way of determining what caused it.
2. Connecting my camera to Google account does not work. Same goes for my Twitter account (for alert notification only). So I have no way of seeing what the camera saw in the past.
3. The interior daytime picture has a purple hue. Not sure why. It's clear and reasonably sharp, but the color is really strange.
4. The interior nighttime picture isn't bad (considering the room is completely dark). When the camera IR lights are on, I am wondering if some of them are burnt out. Not sure how many there are supposed to be, but they don't completely circle the camera. There appear to be only 6 lights, but it seems there should be 8. Hopefully Tech Support can clarify.
Based on the above, I give it 3 stars. If I can get some of these items corrected, I will change my rating appropriately.
I plan to call tech support about the problems. They are only open during the week, and I installed the camera, and wrote this summary, on the weekend. Check back for an update later this week.
** Update Feb 5 2014 to numeric items above
1. See note #2 below. Once my camera made friends with Google, there is now an icon for both You Tube and Picasa (that I can click on to get a picture/video of what triggered the alarm), as well as the alarm time.
2. This past Monday I received an email out of the blue from You-Tube stating that I have successfully uploaded a video! It was from my camera. Apparently an alarm was triggered, and it uploaded a pic and video to Google. I have NO IDEA why the connection to my Google account started working, but it did. The last feedback I received from the camera software was that it was unable to connect to my account. Well, it was a nice but unexpected surprise.
3. This has not changed. Picture clarity is still good (both daytime and nighttime with IR). Color is just off.
4. I called the Samsung tech support line about the IR lights. I only had to wait a few minutes to speak with a fairly knowledgeable person who spoke great english. I mentioned that there was not a complete ring of IR lights circling the camera eye - just an incomplete or "C" shaped circle of 6 red IR lights. I told him I was concerned some were burnt out (to make it a complete or "O" shaped circle). He at first quickly stated the IR lights should make a complete circle, but after checking with (I guess) some of his associates in the room, he came back to say there should be only 6 lights making a "C" shaped circle. I still wonder if he is right. I'll have to do some searching on the internet to see if I can get independent confirmation.
Additional notes:
a) The motion detection seems to be either too sensitive, or not sensitive enough. On the web-based setup screen, there is a slider bar to adjust the sensitivity setting, but it appears there are only a few pre-set marks that you can move the slider to between the farmost left and farmost right positions - it's not infinitely adjustable between the leftmost and rightmost setting. So if you need completely reliable motion detection, this may not be the item for you.
b) I recently had power outages due to winter weather storms. Every time the power came back on, the camera quickly reconnected to the Wi-Fi network.
c) The Android app is nice, and you can quickly pull up your camera (it can handle multiple cameras), and see AND HEAR what the camera is seeing and hearing.
d) It also has a sound detection alarm setting that I have not used. I guess it would be good for detecting a window breaking, etc. I have not used it because I have dogs, and they would be setting the alarm off all day with their barking every time a deer or squirrel walked by.
Since the whole Google thing is now working, I'm increasing my rating to 4-stars. It's not AT ALL a perfect camera, but you can't beat the features FOR THE PRICE.
Top reviews from other countries
Tengo tres SMARTCAM de SAMSUNG, la primera la compre para ver cómo funcionaba y me dejo profundamente satisfecho, de ahí que haya comprado el resto. Cada registro de “detección de movimiento y audio” lo manda a la “NUVE” (no necesito memorias adicionales) y lo tengo disponible, de ser necesario acceso para “bajar” los EVENTOS registrados con mis claves de acceso a mi cuenta de internet y directamente a mi celular. Las configure en mi idioma, con tres sencillos pasos cada SMARTCAM de SAMSUNG esta lista. No pago cuotas periódicas por el servicio de ningún tipo y si tengo vigilancia continua las 24 horas del día, los 365 días del año; qué más puedo pedir?
¡Y como PLUS comprar en AMAZON es un seguro de satisfacción para mí como cliente.!!!
La cámara no graba todo el tiempo, sin embargo lo hace cada que detecta movimiento o sonido (según se configure) por intervalos de 30s y lo almacena en Google Drive (ésto me pareció genial). La aplicación móvil y web funcionan bastante bien y te permite agregar varias cámaras, así que si planeas comprar varias, ya tienes una plataforma para administrarlas.
La calidad de video y sonido me parecen buenas para el propósito y la vista nocturna funciona muy bien en un espacio de aprox, 40 mts2.
no la recomendaría del todo, compre algo mejor por un poco más es mi recomendación.